Alternative to Intercom, Drift, Crisp, etc... meet Chaskiq
frontend: react.js, redux
backend: Ruby on Rails
integration and automation
The front line of your customer experience.
Open SourceMessaging Platform for Marketing, Support & Sales
Chaskiq is an open source platform that connects and empowers the communication of support, sales & marketing teams with their customers.
How it does it?
Chaskiq features Web Chat & video calls, Onboarding tours, one off messages and newsletters campaigns.
Conversations for your clients
Conversational pipelines for Sales, Support and Marketing
Send one-off and automated email, push, and in-app messages to your clients. .
Give an human support with video calls too!
In today's world you'll need a way to stay close and give clear communication, video calls on chaskiq does precisely that.
Schedule repetitive tasks with bot actions
Identify and build your own funnel with choices path and save your team's time.
Send special content to your customers
That's video embeds, or third party embeds like calendly meeting scheduling, zoom meetings and more!.
Conversations for your Team
Handle conversations from multiple sources in one place
A single place to handle the communication with your leads and customers. Receive & Send messages from email, webchat and social networks like facebook, twitter and basically any API you want.
Social network channels integration
Whatsapp business, Facebook Messenger, Twitter & Slack already built in. and you can add more into your support & sales conversational pipeline.
Use a modern chat text editor
A versatile & extensible media blocks system for messages, we use React to create animated gifs block, in place video recorder block, embeded media block and whatever block that you can imagine.
Build your own help center
Write articles about your service or product.
Centralize your content
Make your content available on configured subdomain and support in multi language!
Customize the appearance of your Help Center
Change colors and header images and put your logo on it.Customize the appearance of your Help Center
Add articles in your Chat
Enable auto assistance capabilities to your chat experience.